Getting Started
How It Works - Signer View
Few readersWhat to Expect as a Signer
As a Signer Add addition signers, witnesses, or documents *Only if you need to! Scroll Down and Click Next Add any special notes, and click the "box" confirming nobody has signed this document Click Meet the Notary Click "Meet the Notary" (https://storage.crisp.chat/users/heFew readers
FAQ
What Documents Can Be Notarized on BlueNotary?
Most Every Document Is Acceptable A better question is: what documents cannot be notarized on the BlueNotary platform? We can accept most every document with the exception of the following: Any documents that are being submitted to a foreign embassy. Codicils & Testamentary Trusts Form I-9 While many states adhere to similar standards, every state has its own specific requirements for online document notarization. Find your state requirements on the respective Secretary of StaPopularHow We Maintain and Retain the Electronic Notary Journal
Our platform securely maintains the electronic notary journal and all associated online notarization records using encrypted cloud-based storage. The system automatically logs and preserves required data such as the date, time, type of notarial act, document information, identity verification outcomes, the audio-video session, and digital signatures. To ensure integrity and availability: Records are encrypted both in transit and at rest Automated backups protect against loss or tamperingSome readersHow to Unlock Encrypted PDF
Please find the following resources to unlock encrypted files: https://www.ilovepdf.com/unlockpdf or https://smallpdf.com/unlock-pdf After the PDF is unlocked, we can accept it for upload on the BlueNotary platform.Some readersIs the notarized document encrypted/secure?
Every document notarized on the BlueNotary platform is encrypted using X.509 PKI (Public Key Infrastructure) technology for securing digitally signed documents. This ensures each finalized notarized document is tamper-evident. PKI is a system that governs the issuance of digital certificates that protect sensitive data and secure end-to-end communications. Digital certificates provide unique digital identities to users, applications, and devices in an online world. PKI is a critiFew readersHow to Download Notarized Documents
In the event you didn't download your document right after the session, the processes to download as a Signer and Notary are remarkably similar. As a Signer 1 As a signer, you can download completed notarized documents in your My Documents. First, you will navigate to My Documents Navigate to My Documents and Open the Session by clicking the Session 2 ClickFew readers
ID Proofing, KBA, & Biometrics
Types of Identity Authentication
US citizens can choose either: KBA (Knowledge-Based Authentication) - You will go through 5 questions regarding your personal history Biometrics - You will do a facial scan. If you are have trouble with KBA or you do not have a residential history in USA, you may choose to use the Biometrics option. Options for ID: Driver's License, Real ID, or State-issued ID Passport Card Passport Book Permanent Residence Card (Green Card)PopularKBA + Biometrics + Identification Analysis/Proofing
Identity analysis (sometimes referred to as ID Proofing) is a process for a signer of a document to affirm their identity through a dynamic knowledge-based authentication (KBA) or Biometrics process. Most states require third-party credential and identity authentication. BlueNotary partners with a solution providing bank-grade KBA and forensic ID analysis. Data Privacy BlueNotary stores no KBA questions or answers KBA Process Signers answPopular
What to do if You Can't Connect Audio/Video?
How to Check your Browser Permissions There are a few things that can cause your Audio & Video check to not connect. Usually they will pertain to either your browser settings or system settings. Often times a simple refresh will suffice. The most common scenarios in which this is seen: Audio or Video Connections being blocked by the browser (https://bluenotary.crisp.help/en/article/how-Some readersHow to Add a Signer, Notary, or Observer as a Signer (In-Session)
Few readersHow to Add/Remove Notaries for Business/Title Account
Business and Title accounts using their own notaries will need to connect their admin and notary account. This can be done by inviting the notary account through the account admin in Account Settings. If you are with a Business looking to obtain your your Digital Certificate and Seal to submit to your SOS or complete Exemplar you will need to do so from these individual notary accounts created.Few readersHow to Set up your Business Account
When you first sign into your Business Account you will be signed in as the account admin. The first step if you are not using the BlueNotary network will be to add your own notaries to your account. To do this, Navigate to your account settings Click "Manage Notaries" How to add your Notary Account to your Team Add your notary's email (if you want to use the same email, you can eFew readersSOC2 Certification
🎉 BIG NEWS! 🎉 We're incredibly proud to announce that BlueNotary, your trusted online Remote Online Notarization (RON) platform, has just achieved the SOC2 Type 1 certification! 🎖️ What does this mean? This certification is a major milestone that demonstrates our commitment to stringent, industry-leading standards for managing customer data. It's a testament to our unwavering dedication to ensuring the security, privacy, and confidentiality of your transactions on our platform. Securing the SFew readersHow to Notarize a Document On-Demand
Hi - To begin your notarization, is simple. Enter your email address here or on the homepage and click "Start Notarization". Follow our video guide for what comes after clicking "Start Notarization" (or, you can also join via email invitation sent to you) Click “Notarize a Document now” on our website at https://bluenoFew readersDoes BlueNotary offer Spanish Speaking Notaries?
Yes. BlueNotary offers Spanish speaking notaries. You just need to click the box for "Solicitar Notario Hispanohablante" in the 1st step of your notarization process. Notario PublicoFew readersHow to fix any Date (DoB) Entry Errors
Hi - This short article is to explain why you might be having difficulty entering your Date of Birth as a signer on BlueNotary. The main step to ensure this doesn't happen is that you will need to select your individual DAY only after you have selected your YEAR. Anytime you change YEARS, you need to resect the individual DAY. Let's say for example your birthday is: Jan 4th, 1980. Select the Year Select the Month Select the Day and press "close". You should be good to go. YouFew readersUnderwriters and Title Companies that Approve of BlueNotary
The following major Underwriters, Title Companies and Organizations have approved of BlueNotary or BlueNotary is in compliance with their standards. Approved/Standards Met: Alamo Title: A subsidiary of Fidelity (FNF). Commonwealth Land Title: A subsidiary of Fidelity (FNF). Chicago Title: A subsidiary of Fidelity (FNF). First American: First American approves of any vendor included in the MISMO RON CertifFew readersSigner's Perspective (KBA + Biometric Flows)
Your session will either be authenticated via KBA or Biometrics. Please watch a full demo of notarization below:Few readersHow to place your Signature on Mobile
1st Option The Notary has already placed your signature box in this situation Click Pending Click the green "signature" Choose, draw or type your signature Press "Continue" Click Pending (Mobile) How to Add your Signature (Mobile) Choose howFew readersHow to Start a Notarization
If you are trying to get your legal docs notarized right away, simply enter your email and Start a Notarization Now! Click the link above and proceed. Enter your email and click Start Notarization (https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image-11-19-25-at-910-am-165p13q.jpeFew readersAccepted Payment Methods
Supported Cards Please see here for supported card brands for BlueNotary conventional billing. Potential Alternatives Please note that Pro-Hybrid notaries are able to send custom invoicing that also supports CashApp, this is only available if you are invited by a Pro-Hybrid member notary. Cash App Payment ExampleFew readersIndividual Signer Link from Admin
Go to Sessions and click on the corresponding Session ID. Click the pin icon to copy the linkFew readersSingle Sign-On (SSO) integration
Supported SSO Methods Our application provides seamless Single Sign-On (SSO) integration to enhance user authentication and streamline access. We support the following SSO methods: PINGID (SAML) Overview PINGID is a robust SSO solution designed for enterprises to ensure secure and easy access to applications. It offers multi-factor authentication and extensive identity management capabilities. Requirements Organization Id: Every organization using PINGID has an id aFew readers