Open Calls connect available notaries with customers seeking immediate notarization services. If you're a Notary Pro Plan user and not receiving Open Calls, one or more of the following conditions may apply.

Check the Open Call settings for your account

1. Go to settings > Open calls.
2. Check the DO NOT SEND OPEN CALL REQUEST toggle is OFF.
3. Parallelly, also check all the alert settings like Email, browser notification and Sound alerts to actively receive open calls.

Your Account Is Restricted or Under Review

Accounts undergoing review or with compliance-related restrictions may temporarily be unable to receive Open Calls.

Another Notary Accepted the Call First

Open Calls are sent to multiple eligible notaries simultaneously. If another notary accepts the request before you do, the call will no longer be available.

Need More Help?

If you've verified the items above and still are not receiving Open Calls, please contact BlueNotary Support for assistance. Our team can review your account settings, send test notifications and help identify any issues preventing you from receiving Open Call opportunities.

Updated on: 23/06/2026