How to Change Signer Authentication Type (In-Session)

You can easily update the authentication method for each signer after a session has already been created. Follow these steps:

Step-by-Step Instructions

1. Navigate to the Journal from your dashboard.
2. Locate the session you want to edit. Click Join to enter the session.
3. Inside the session, click on Menu > Select Add/Remove Signers.
4. For the Signer you want to update the authentication type for.
5. Choose your preferred authentication method (e.g., Biometrics, KBA)
6. A confirmation prompt will appear. Click OK to apply the update.

Important Notes

• Authentication type can be changed per signer.
• Changes apply immediately after confirmation. With success toast.
• You can repeat this process for multiple signers in the same session.

Need Help?

If you run into any issues or have questions, feel free to reach out to support.

Updated on: 03/06/2026