How We Maintain and Retain the Electronic Notary Journal

Our platform securely maintains the electronic notary journal and all associated online notarization records using encrypted cloud-based storage. The system automatically logs and preserves required data such as the date, time, type of notarial act, document information, identity verification outcomes, the audio-video session, and digital signatures.

To ensure integrity and availability:

• Records are encrypted both in transit and at rest
• Automated backups protect against loss or tampering
• Access is restricted to authorized parties, with full audit tracking
• Data is stored redundantly for high availability and disaster recovery

We retain electronic notary journal entries and related online notarization records for the legally required duration. Unless a state specifies a longer period, records are maintained for at least 10 years from the date of the notarization.

If a notary’s commission ends, the notary will continue to have access to their retained records through the platform or may export them as required by state law.

Note: The recording may be downloaded at any time by signer or notary from the Documents or Journal page, respectively.

Example:

Updated on: 05/12/2025