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# Reopen vs. Redo a Completed Session for Business Notary

Business Notary accounts have two options for handling a completed session: **Reopen** and **Redo**. While both allow you to work with a completed session again, they serve different purposes. 

Go to Session Summary Page of the Session you want to edit and find the two option.             ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_27zymw.png)
||| Note: Only the assigned Notary can perform the Reopen or Redo action. Business administrator cannot reopen or redo completed sessions themselves.

## Reopen Session
Use **Reopen Session** when only minor corrections are needed after a session has been completed.

* Reopens the completed session without starting over.
* Allows the Notary to make minor administrative edits, such as correcting information.
* Regenerates the final documents after the necessary changes are made.
* Does **not** require the signer to repeat identity verification, KBA, signing, or the notarization process.
* Intended only for minor corrections, not for redoing the notarization.

## Redo Session
Use **Redo Session** when the completed session needs to be performed again from the beginning.

* Starts a brand-new notarization session from scratch.
* Requires the signer to complete the entire notarization process again.
* The signer must complete identity verification, KBA (if required), document review, electronic signatures, acknowledgments, and all other required session steps again.
* Creates an afresh session.
* Use this option when the original session cannot be corrected through minor edits and must be completed again from the beginning.


|| Choosing the Right Option:
Use Reopen Session when you only need to make minor corrections to a completed session without requiring the signer to participate again. If the notarization must be completed from the beginning, choose Redo Session. This will create a new session and require the signer to repeat all required steps, including identity verification, KBA (if applicable), document signing, and the notarization process