> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# IPEN (In-Person Electronic Notarization Guide)

IPEN stands for in-person electronic notarizations, which are notarizations conducted in-person. This means that the signer must be physically present with the Notary at the time of the notarization. However, the documents are presented in a digital format and signed using an electronic signature, while the Notary applies an electronic seal and signature to complete the notarization process.

This whole process can take place on one account.

|| Supported devices include laptops, computers and Ipads.

Signers will **not** need to create their own unique login information, as it can all be done from the notary account. 

# How to create a IPEN session

1.  Create a Session by Clicking **New Session > IPEN Session**
![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_1ws3olg.png)
2. Enter your** Payment Information.**    

![Enter CC and Continue](https://storage.crisp.chat/users/helpdesk/website/ad6f70f312c99800/enter-cc-and-continue_mzpued.jpg)

3. Enter the following information to create the session.                    ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_1bx1zo5.png)
4. Click Send Invitation > Ok  
5.  Find the Session in your **Jounal > Click JOIN**.       ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_sdww0r.png)
6. Start the video.              
![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_pc4u6a.png)
7.  Let the Primary Signer start their Authentication                                              ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_1e5abav.png)
8. Fill in the correct information click Next > Continue.                          ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_gz5ne0.png)
9. Answer all the KBA questions carefully within the 02:00 minute time limit, click **Submit**             ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_1dopefu.png)
10. Primary signer will now be prompted for **ID Verification, follow the steps to finish your verification.**![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_1g30moq.png)
11. Notary and the Primary signer can now start signing the document. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_1qdlnxv.png)

12.  The current signer will be visible on the top, if you want to change the signer click on the **Change Signer** button.
![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_5zcruh.png)
13. Select the desired Signer and select **Change Signer**.   ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_vva7ei.png)
14. Once the signing is done, the Notary can go to** Menu > **Click the **complete session button.** ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_19qmg18.png)
15. The Signed document is ready to download. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_1wcznsz.png)

You must comply with your states rules and regulations regarding IPEN.


${youtube}[How to do an IPEN Session](p3XT02_KWlk?si=O8ylka88Xanxfwkz)