> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.bluenotary.us/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to turn on Location Permission in your Browser

Location access allows websites to verify your location and provide exact location. If you're experiencing issues that require location verification, follow the steps below for your device.

## On Desktop (Windows, Mac, or Chromebook)
1. Open the website in your browser.
2. Click the **tune icon** (two sliders) or the **lock icon** located to the left of the website address in the address bar.     ![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/f/ad6f70f312c99800/image_18e9tyn.png)
3. Find the **Location** permission setting.
4. Turn on the toggle or select **Allow for every visit**.
5. Refresh the page to apply the changes.
Once refreshed, the website should be able to access your location.
## On Android
1. Open the website in the **Chrome** app.
2. Tap the **three-dot menu** in the top-right corner.
3. Tap the **info icon** (ⓘ) at the top of the menu.
4. Select **Permissions**.
5. Tap **Location**.
6. Choose **Allow**.
Return to the website and refresh the page if necessary.
## On iPhone & iPad
On iOS devices, website location permissions are managed through the browser's app settings.
1. Open the **Settings** app on your device.
2. Scroll down and tap **Chrome**.
3. Select **Location**.
4. Choose **While Using the App**.
After updating the setting, return to Chrome and reload the website. The site should prompt you to allow location access if needed.

Still not working ? Try our troubleshooting steps here - [How to troubleshoot incorrect location when completing a session](https://help.bluenotary.us/en/article/how-to-troubleshoot-incorrect-location-when-completing-a-session-qe6oz3/)