> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.bluenotary.us/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Allow Pop-Ups

You will need to enable pop-ups to do a variety of tasks on BlueNotary like connecting your [Payouts](https://bluenotary.crisp.help/en/article/how-do-i-connect-my-payouts-lgbyr/) and Retrieving your Document after a Session

Here is a Step-by-Step Guide for how to do this on Google Chrome:

### 1
Click on the three dots in your upper right and then click "Settings"
![How to Open Settings](https://storage.crisp.chat/users/helpdesk/website/ad6f70f312c99800/how-to-allow-popups-1_yx612e.jpg)
### 2
Click on **Privacy and Security**
![How to Open Privacy and Security](https://storage.crisp.chat/users/helpdesk/website/ad6f70f312c99800/pop-up-2_1kyzbby.jpg)
### 3
Click on **Site settings**
![How to Open Site settings](https://storage.crisp.chat/users/helpdesk/website/ad6f70f312c99800/pop-up-3_1k7edm3.jpg)
### 4
Click on **Pop-ups and Redirects**
![How to Open Pop-ups and Redirects](https://storage.crisp.chat/users/helpdesk/website/ad6f70f312c99800/pop-up-4_310yl1.jpg)
### 5
Allow for all sites to use Pop-ups
![2 Methods to allow Pop-Ups](https://storage.crisp.chat/users/helpdesk/website/ad6f70f312c99800/pop-up-5_1fslaul.jpg)
### 5(2)
or create specific exceptions for **bluenotary.us** and **app.bluenotary.us**
![Sites to Allow Pop-Ups for](https://storage.crisp.chat/users/helpdesk/website/ad6f70f312c99800/pop-up-6_1ind54d.jpg)

If you're still having issues getting pop-ups to come up, you may need to:
1. [Clear your cache](https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop)
2. Restart your computer 
After this, repeat the steps above